TERMS & CONDITIONS / PRIVACY
At this online shop we strive to make your shopping experience a pleasant and rewarding one. With this in mind we clearly detail our Terms and Conditions of trading, which are offered in addition to your statutory rights.
If you have any further questions please email us on firstname.lastname@example.org and communicate with a member of our sales team who would be happy to clarify any point.
For your convenience we have provided a 24 hour secure online order service. Payments for orders placed on-line will be carried out on a secure server. We can assure you that at no time will your credit/debit card details be transferred over the internet un-encrypted.
If you are still unsure about buying on-line, or have any further questions about internet security or simply wish to obtain more information before placing your order then please email.
We can only accept orders and payments via the online shop. We are unable to orders by Phone or email.
All prices displayed on our site are inclusive of VAT. Payment can be made by credit or debit card via PayPal secure server. We accept all major credit/debit cards, EXCLUDING American Express and Diners Club. All credit/debit card transactions are subject validation checks and authorisation by the card issuer.
Delivery charges are calculated at the time of purchase and displayed prior to placing the order
We make every effort to ship all orders as fast as possible. Items that are produced to order will take longer to ship than those held in stock. It is not our policy to split orders as this incurs additional shipping charges.
You have the right to cancel your contract with us, in accordance with The Consumer Protection (Distance Selling) Regulations 2000. The period in which you can exercise this right is 7 working days, beginning the day after the goods are received.
Once notified of your intent to cancel we will refund your original method of payment within 30 days, the cost of returning the goods must be paid by the customer. If you wish to exercise this right please contact us within the 7 day period.
Items that are made to order are not returnable. Refunds will not be given.
RETURN GOODS PROCEDURE
Items may be returned only with prior written authorisation from the Online Shop Customer Service upon request. Upon authorisation, a Return Good Authorisation (RGA) form will be issued to the customer based on the following terms and conditions:
1a. Product must be new and unopened and in original carton. Any product received opened or used will be subject to return or no credit issued.
1b. Product must be defective in materials or workmanship from the manufacturer.
2. All defective returns must be properly packaged. Any returned units that have been damaged in shipping due to insufficient packaging will be subject to no credit issued.
3. Products must still be within our standard warranty period. Out-of-date products are subject to return or no credit issued.
4. Goods returned are only for those products previously authorised and listed on the (RGA) form. Any unauthorised returned products are subject to return or no credit issued.
5. A minimum of 25% restocking charge will apply to any approved new material returns.
6. All postage / shipping and duties on returned goods are the responsibility of the customer.
The ONLY information we collect are the details you provide to us so as we can process your order, for example, name, address and email. All information is collected lawfully and in accordance with the data protection act 1998. This information is for our internal use only and will only be used to notify you of any offers and updates. If you do not wish us to do so please email and we remove your details. If you wish to contact us about a privacy issue the please email.
ERRORS AND OMISSIONS
We endeavour to ensure that all the information displayed on our site is accurate. We cannot accept responsibility for any information provided by a third party, contained within our site, or for the contents of any links from our site.
Product images are for illustration purposes only and actual products may differ from those shown. Product descriptions and specifications are meant as a guide only and cannot be guaranteed accurate.
In the unlikely event that an item is priced incorrectly, we reserve the right to withdraw the item from sale at any point prior to despatch. If you are unsure about the information supplied on any product please email.
The content, design and text on this site are the copyright of ONID Limited. Some of the product images, descriptions and logos contained in this site are trademarks and are copyright of their respective owners.
This online shop is an e-commerce site owned and operated by ONID Limited.
The Square Magazine
3rd floor, 207 Regent Street
London W1B 3HH
Tel: +44 (0) 20 3239 0613
Company Registered in England and Wales. company number: 2909589
Registered address: 92 Park Street, Camberley, Surrey. GU15 3NY
VAT Registration No: GB 649 1614 24